Customer Service



 Fashion Plaza  Australia.

PO Box 143, Beaudesert QLD - 4285


Free Shipping Australia Wide on all orders over $70

Returns and Replacements

No hassle return policy.

We offer  14 days exchanges or store credit.

Are  tags should be intact and not removed. 

Not sure of your size !

Buy Ring Sizer:

Shop by Ring Size :

Custom products, wedding / engagement rings/ discounted,  Sale products   and personalised  made to order products can't refunded except manufacturing defect.

Returns Policy

You may return most new, unopened items within 7 days of delivery for store credit. Most Silver jewellery is lightweight  to keep lowest price and Please note broken jewellery if any can't be returned.

Ring Size Exchanges

For ring size exchange send us back the ring within 7 days of receipt with prepaid envelope for exchange/ Return postage . Please quote order  number and ring size exchange required. Engraved rings can't be exchanged. so make sure you know the sizer order our  US Ring sizer  before you order engraved ring.


if you are not sure of you size. please dont engrave them. For more information on ring size exchange Click Here 


Address for exchange of products 

Fashion Plaza Australia

Att: Returns

PO Box 143, Beaudesert QLD - 4285

* Estimated Dispatch / processing times  Varies from 1 to 5 Business days. Please check dispatch  or shipping time for each product. We may send several shipments of  single order.

Personalised jewellery/  some wedding & engagement  Rings/  and made to order products are shipped in 2 to 7 Business days.


Gift Cards:

At Fashion Plaza , we don’t just deliver our product but a bounty of happiness and memories. This can be done in a nicely gift-wrapped box or package, as deemed suitable, with other accessories. If requested by the customer. We can also attach a personalised greeting message on the gift.

We offer you a seamless way to obtain gifts and make memories. When nothing comes in mind, a gift card helps you out. 

We also offer E-gift cards. We will send the intended recipient a nice email and a message notifying them of the gift card. You can also opt to gift a mailed gift card. With this gift card, we will also be sending the recipient a greeting card with a personalised message from you.